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Silence Sells When you are talking with a potential customer, sometimes it is better to say nothing at all.
The 7 Dealy Sins of Selling Owning your own business means you, and everyone who works for you, is involved in selling in some way. Here's some pitfalls to avoid.
Closed Ended is not a Dead End In conversations there are open ended questions (to gather information), and closed ended questions (to confirm a decision). Find out how to use closed ended questions to your advantage.